Online Diploma Programs Medical Office Administration: Online Medical Office Administration programs prepares students for employment as an administrative specialist in medical and dental practices, clinics, and hospitals. Training includes Maintaining patient charts and medical information according to HIPAA requirements, Performing patient reception and scheduling, Demonstrating proper telephone etiquette, Providing patient referrals, Verifying patient insurance information, Exhibiting a working knowledge of medical terminology, Performing basic clinical procedures and patient assessment techniques (e.g. CPR, Vital Signs),Demonstrating basic principles of medical office administration.