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Career Point College

Career Point College

Campus Programs

PC Technician

PC Technicians will build, repair, and troubleshoot the hardware and/or software on a Personal computer. PC Technicians will also install new and/or maintain installed stand-alone or networked PC's. They will ensure that the network and its workstations are operating at maximum effectiveness. They will provide technical assistance, support, and advice to customers and other users. This group includes Technical Support Specialists and Help-desk Technicians. These trouble- shooters interpret problems and provide technical support for hardware, software, and systems. They can answer phone calls, analyze problems using automated diagnostic programs, and resolve reoccurring difficulties. PC Technicians may work either within a company that uses computer systems or directly for a computer hardware or software vendor. Increasingly, these specialists work for help-desk or support services firms, where they provide computer support on a one-time or contract basis to clients.

Program offered is a Diploma.

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