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Airline Customer Care Diplomas

Campus Airline Customer Care Diplomas: This course is vital in assisting potential Flight Attendants in developing the professional image that airlines seek, while increasing self-confidence and self-esteem. Students will explore personal strengths and vulnerabilities, values and beliefs, maturity and honesty, emotional control and power issues, develop effective communication skills and problem-solving techniques, and investigate the dynamics of teamwork and diversity. This powerful training will be an invaluable asset in increasing the student's professional image, personal growth and gain the all important confidence to portray themselves well in an airline interview. An airline customer service program will appeal to individuals desiring to work as an airline customer service agent, a passenger ticket agent or airline operations at an airport. The program will also provide basic skills to prepare graduates to work at cruise ship terminals, travel agencies or tour companies.

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